Effective Date: August 2026

Welcome to Lumielle Studio. These Terms & Conditions govern your use of lumiellestudio.com and your purchase of products from Lumielle Studio. By accessing our website, creating an account, placing an order, or using our services, you agree to these Terms & Conditions.

Please read them carefully before using our website or purchasing any products.

Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms & Conditions.

By using this website, you agree not to:

• Use the website for fraudulent, unlawful, or harmful activities
• Attempt to gain unauthorized access to our website, systems, or customer accounts
• Interfere with the security or proper operation of the website
• Upload or transmit viruses, malicious code, or harmful technology
• Copy, reproduce, or commercially exploit website content without permission
• Use automated tools to scrape, extract, or collect website data without authorization
• Impersonate another person or provide false information

We reserve the right to restrict or terminate access to our website if we believe these Terms & Conditions have been violated.

Eligibility

By placing an order through Lumielle Studio, you represent that you are legally permitted to enter into a binding agreement.

If you are under the age of majority in your jurisdiction, you should use our website only with the involvement and permission of a parent or legal guardian.

Products and Product Information

We make reasonable efforts to display our products, descriptions, gemstone characteristics, colors, sizes, dimensions, materials, and other details as accurately as possible.

Because many of our products may contain natural gemstones, crystals, beads, or handcrafted components, variations may occur.

Natural variations may include:

• Color
• Pattern
• Texture
• Transparency
• Inclusions
• Shape
• Size
• Stone markings

These natural differences are part of the unique character of each piece and are not necessarily considered defects.

Product colors may also appear slightly different depending on your device, screen settings, lighting, and photography.

Product Availability

All products are subject to availability.

We may:

• Limit the quantity of products available for purchase
• Discontinue products at any time
• Change product specifications when reasonably necessary
• Cancel an order if a product becomes unavailable
• Restrict sales of certain products to specific locations

Adding an item to your cart does not guarantee that the item will remain available.

Pricing

All prices displayed on lumiellestudio.com are shown in the currency indicated on the website.

We reserve the right to:

• Change product prices at any time
• Correct pricing errors
• Modify promotions or discounts
• Cancel orders affected by obvious pricing or technical errors

If we discover a significant pricing error after you place an order, we may contact you before processing the order.

Taxes

Applicable sales tax or other taxes may be calculated and added to your order where required by law.

The amount of tax charged may depend on your shipping address and applicable tax regulations.

Orders

When you place an order, you are making an offer to purchase the selected products subject to these Terms & Conditions.

We reserve the right to accept, decline, limit, or cancel an order for reasons including:

• Product unavailability
• Pricing or listing errors
• Payment authorization problems
• Suspected fraud or unauthorized activity
• Incorrect customer information
• Shipping restrictions
• Technical errors

An order confirmation does not necessarily mean that your order has been finally accepted or shipped.

Order Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

• Full name
• Billing information
• Shipping address
• Email address
• Phone number, where required

Lumielle Studio is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

If you notice an error in your order information, contact us as soon as possible at admin@lumiellestudio.com.

Payment

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors to securely process transactions.

By submitting payment information, you represent that:

• The information provided is accurate
• You are authorized to use the selected payment method
• You authorize the applicable charges associated with your order

Lumielle Studio does not directly store complete payment card details.

Shipping and Delivery

Orders are shipped according to the shipping methods and estimated delivery periods displayed during checkout or described in our shipping information.

Delivery estimates are provided for convenience and are not guaranteed.

Delivery times may be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Weather conditions
• Holidays
• High order volumes
• Customs processing
• Incorrect shipping information
• Transportation disruptions

Once an order has been transferred to the shipping carrier, delivery may be subject to the carrier’s procedures and policies.

International Orders

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, the customer is responsible for applicable customs duties, taxes, and import fees.

Customs processing may also cause delivery delays.

Returns and Refunds

Returns, exchanges, refunds, and related requirements are governed by the Return & Refund Policy published on lumiellestudio.com.

Before returning an item, please review the applicable policy and follow any return instructions provided by Lumielle Studio.

Certain products may be excluded from returns where permitted by law, including customized, personalized, final-sale, or hygiene-sensitive products.

Order Cancellations

If you wish to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be canceled after it has entered processing, packaging, or shipping.

If an order has already shipped, you may need to follow the applicable return procedure.

Promotions, Discounts, and Coupon Codes

From time to time, Lumielle Studio may offer promotions, discounts, or coupon codes.

Unless otherwise stated:

• Promotions may have expiration dates
• Discounts may not be combined
• Certain products may be excluded
• Promotional offers may be limited to one use per customer
• Promotional codes may have minimum purchase requirements
• Promotions have no cash value

We reserve the right to modify, suspend, or cancel promotions where reasonably necessary.

Gift Cards

If Lumielle Studio offers gift cards, additional terms may apply.

Gift cards:

• May not be redeemable for cash except where required by law
• May not be replaced if lost or stolen unless otherwise stated
• May be subject to additional terms displayed at purchase

Jewelry and Gemstone Care

Customers are responsible for using and caring for jewelry appropriately.

To help preserve your jewelry, we generally recommend avoiding unnecessary exposure to:

• Water
• Perfume
• Cosmetics
• Harsh chemicals
• Cleaning products
• Excessive heat
• Prolonged sunlight
• Physical impact

Specific gemstone and jewelry materials may require different care.

Damage resulting from improper handling, misuse, accidents, or failure to follow reasonable care instructions may not qualify as a product defect.

Gemstone Information

Any information provided about gemstones, crystals, symbolism, traditional associations, energy, or similar topics is provided for general informational or cultural purposes only.

Our products and gemstone information are not intended to diagnose, treat, cure, or prevent any medical or psychological condition and should not replace professional medical advice or treatment.

Intellectual Property

All website content belonging to Lumielle Studio, including but not limited to:

• Brand names
• Logos
• Product photographs
• Graphics
• Product descriptions
• Website designs
• Text
• Artwork
• Videos
• Marketing materials

is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our intellectual property without prior written permission.

User Reviews and Submitted Content

If you submit reviews, photographs, testimonials, comments, or other content to Lumielle Studio, you confirm that you have the right to submit that content.

You must not submit content that is:

• False or misleading
• Defamatory
• Abusive or threatening
• Unlawful
• Infringing on another person’s intellectual property or privacy rights
• Containing malicious code or spam

We may remove content that violates these Terms & Conditions or applicable law.

Third-Party Links and Services

Our website may include links to third-party websites, payment providers, shipping companies, social media platforms, or other services.

Lumielle Studio does not control these third-party services and is not responsible for their:

• Content
• Availability
• Security
• Privacy practices
• Terms
• Products or services

Your use of third-party services may be governed by their own terms and policies.

Website Availability

We aim to keep our website accessible and operational, but we cannot guarantee uninterrupted or error-free availability.

We may temporarily restrict access for:

• Maintenance
• Updates
• Security reasons
• Technical problems
• System improvements

We may modify, suspend, or discontinue website features where reasonably necessary.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free
• Every product photograph will perfectly represent natural variations
• Every website feature will remain available
• Technical information will always be free from minor errors

Nothing in these Terms & Conditions excludes warranties or consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Lumielle Studio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit liability where doing so would be prohibited by law.

Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website, violation of these Terms & Conditions, or infringement of another person’s rights.

Privacy

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how Lumielle Studio collects, uses, protects, and shares personal information.

Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or legal requirements.

Updated terms will be posted on this page with a revised effective date where appropriate.

Your continued use of the website after updated terms become effective constitutes acceptance of the revised Terms & Conditions to the extent permitted by law.

Governing Law

These Terms & Conditions are governed by the applicable laws of the State of California and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website, constitute the applicable agreement between you and Lumielle Studio regarding your use of our website and purchases.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Lumielle Studio
92 Corporate Park Ste 268
Irvine, CA 92606
United States

Email: admin@lumiellestudio.com